Returns & Exchanges

At E-Cigz Vape Shop, we want you to be completely satisfied with your fashion-forward apparel. We offer a 30-day return policy for all unworn and unwashed items with original tags attached.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and select the items you wish to return from your order history to generate a return authorization number.

• 2.
  Package Your Items

  Place the items in their original packaging, ensuring all labels are intact, and include a copy of your packing slip inside the box.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.